HOW SOON WILL YOU SHIP MY ORDER?
We ship orders between 2-4 days after you place your order. You'll receive an email confirmation when you place your order and also when it has been shipped!
DO YOU SHIP WORLDWIDE?
Hell yeah we do! We wouldn't want to leave anybody out. All our shipments are trackable as well.
HOW SOON WILL I RECEIVE MY ORDER?
It depends on where you live! If you are in the U.S you will receive your order 3-7 days after it has been shipped. Anywhere else in the world you will receive your order 8-14 days after it has been shipped.
WHAT DO I DO IF I WANT TO CHANGE MY ORDER?
Simple send us an email at wurthyclothing@gmail.com or fill out the contact form and we'll get it sorted out for you. If the order has been shipped unfortunately we cannot change your order.
I'M NOT SURE WHAT SIZE I AM!
Our products fit true to size, therefore if you usually wear a Medium, go ahead and order a Medium. There is also a sizing chart on each of our product pages to help you out!
HOW CAN I CHANGE MY SHIPPING ADDRESS?
Send us an email at wurthyclothing@gmail.com as soon as possible and we'll manually change your shipping address!
WHY DO I HAVE TO PAY FOR SHIPPING?
Our products are shipped from the U.S and it can be quite far to get our products to you! We do offer free shipping over $70 USD, and we do run promotions from time to time offering free shipping! Sign up to our newsletter and our social media accounts for updates!
RETURNS
Our return policy lasts 14 days. If 14 days have gone by since you have received your product(s), unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please contact us first in order to start the process for a exchange/refund.
To complete your return, we require a receipt or proof of purchase.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at wurthyclothing@gmail.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at wurthyclothing@gmail.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact us for any questions about our return policy:
wurthyclothing@gmail.com
If you don't find the answers to your question here you can drop us a line in our Contact Us section at anytime!
HOW SOON WILL YOU SHIP MY ORDER?
We ship orders between 2-4 days after you place your order. You'll receive an email confirmation when you place your order and also when it has been shipped!
DO YOU SHIP WORLDWIDE?
Hell yeah we do! We wouldn't want to leave anybody out. All our shipments are trackable as well.
HOW SOON WILL I RECEIVE MY ORDER?
It depends on where you live! If you are in the U.S you will receive your order 3-7 days after it has been shipped. Anywhere else in the world you will receive your order 8-14 days after it has been shipped.
WHAT DO I DO IF I WANT TO CHANGE MY ORDER?
Simple send us an email at wurthyclothing@gmail.com or fill out the contact form and we'll get it sorted out for you. If the order has been shipped unfortunately we cannot change your order.
I'M NOT SURE WHAT SIZE I AM!
Our products fit true to size, therefore if you usually wear a Medium, go ahead and order a Medium. There is also a sizing chart on each of our product pages to help you out!
HOW CAN I CHANGE MY SHIPPING ADDRESS?
Send us an email at wurthyclothing@gmail.com as soon as possible and we'll manually change your shipping address!
WHY DO I HAVE TO PAY FOR SHIPPING?
Our products are shipped from the U.S and it can be quite far to get our products to you! We do offer free shipping over $70 USD, and we do run promotions from time to time offering free shipping! Sign up to our newsletter and our social media accounts for updates!
WHAT IF I'M NOT HAPPY WITH MY PRODUCT(S)?
We'll do everything to make it right for you. Customer service is our #1 priority. Send us an email at wurthyclothing@gmail.com and we'll gladly accept returns if you have received a damaged product within 14 days.
I LOVE YOUR STUFF, CAN I BE A WURTHY REP?
Of course! We're always looking for people to represent our company & products! The best possible way is to show your support by purchasing our products. Once you receive them, share it on social media and tag us. We'll be sure to notice you and we may reach out to you if we think you'd be a great addition to our team of reps!
